How to Be Polite to People With Vision Loss: 8 Strategies

Updated on October 24, 2018
Tim Truzy info4u profile image

I've worked extensively with individuals with vision loss. I hold an M.S. degree in rehabilitation counseling from East Carolina University.

What does the term Visually Impaired mean?

The term visual impairment is used to describe people who have lost some or all use of their eyesight. Although estimates vary, approximately three to four percent of people in the United States have visual impairments. Some people are totally blind. Other individuals have low vision. All people who are legally blind have visual impairments, but all visual impairments do not qualify as legal blindness.

Truly, loss of vision can create challenges for most people in their daily lives. Through training programs and skill development, many difficulties can be reduced for these individuals. People who have visual impairments can have active and rewarding lives as they overcome obstacles. For example, people who have visual impairments hold professional positions, raise families, and contribute to their communities to mention a few regular accomplishments. Usually, people with visual impairments strive for the highest levels of independence.

However, frequently the greatest challenge for people with visual impairments is navigating the social arena because of misperceptions and misunderstandings. Having worked extensively with these individuals as a counselor and personally, I’ve learned societal attitudes can make a normal encounter transform into a tedious barrier of engagement.

Rules of Thumb

Here are some good rules for courteous and friendly interactions to occur:

  • Interact directly with adults who have visual impairments. A good rule of thumb: If a person who has a disability is asking you a question, answer him/her. If someone is with the person who has a visual impairment, don’t ignore the person with a disability. Speak to the person who speaks to you.
  • It’s perfectly acceptable to use “seeing” words when you meet a person with a visual impairment. Such words are a part of everyday language. These words include: see, observe, watch, and look. Individuals with visual disabilities use these words, and you should too. Do not feel uncomfortable doing so.
  • Avoid making people with vision loss play a guessing game. Identify who you are when you meet a person with a visual impairment. Remember: People forget faces. Sometimes, people don’t recall voices, too.
  • Do not talk to people who are visually impaired in strained or exaggerated tones. Yelling or using a patronizing voice conveys a lack of respect during any encounter. Use a normal rate and pitch in your speech. People with disabilities are people first. Talk to them in such a way.
  • Avoid grabbing a person with a visual impairment or his/her cane. If you think he/she might need help walking to a destination, then ask. Do not be offended if the person with a visual impairment says no. The person with a visual disability may be simply orienting to his/her surroundings.
  • If a person with vision loss says he/she needs assistance in walking to a location, offer your elbow for the mobility technique of “human guide.” The person with a visual impairment will take your elbow, walking slightly behind you to the place he/she wishes to go. Once at that location, he/she will let go of your elbow.
  • Don’t leave a person with a visual impairment “stranded” in an aisle, in a hallway, or on a sidewalk, etc. once you offer aid. Give the person with a visual impairment a safe place to stand, sit, or otherwise be out of the way of potential injury.
  • When you leave the presence of a person with vision loss, let them know you are leaving. For example: “John, it’s been great chatting with you, but I have to get to my class.” Don’t simply walk away without indicating you are going to do so.


What will you do when you encounter a person with a visual impairment?

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This content is for informational purposes only and does not substitute for formal and individualized diagnosis, prognosis, treatment, prescription, and/or dietary advice from a licensed medical professional. Do not stop or alter your current course of treatment. If pregnant or nursing, consult with a qualified provider on an individual basis. Seek immediate help if you are experiencing a medical emergency.


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    • Tim Truzy info4u profile imageAUTHOR

      Tim Truzy 

      3 months ago from U.S.A.

      Hi, Flourish,


      This topic is crucial to me because of the people I work with for fun and for a living.

      I appreciate your comment.



    • FlourishAnyway profile image


      3 months ago from USA

      Terrific, expert article, Tim! you truly know how to connect with your audience and make them understand in a simple way what needs to be done.

    • Tim Truzy info4u profile imageAUTHOR

      Tim Truzy 

      10 months ago from U.S.A.

      It's important often to recognize that no means no when assisting people with disabilities. Frequently, people think they may know the best approach for dealing with various situations. People may say: I would want someone to treat me a certain way (opening doors, for instance), but respect begins with the idea that this other human being is not me. Treat people like they want to be treated; don't assume. Simply ask.

      Thank you for reading and commenting.



    • SoniaSylart profile image

      Sonia Sylart 

      19 months ago from UK

      Very often people want to help but don't know the best way to help so this guidance is very enlightening. Lots of food for thought - great.


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